What is SP Customer Service for Office 365 / Sharepoint ?
SP Customer Service turns Office 365 and SharePoint into a next generation portal for full-featured customer service and support application. _x000D_ _x000D_ Improve service levels by providing a robust yet easy to use customer ticketing system, and save on support costs by allowing your customers to access self-service functions in the customer portal._x000D_ _x000D_ Options for a product catalog, and tracking products within the customer is provided. Cross links with SP CRM application as well.