What is Leaptree Optimize ?
Leaptree Optimize enables Salesforce-user organisations to assess their Customer Service, Customer Success and Sales Teams via scorecard assessment and feedback to optimize performance._x000D_ _x000D_ What's included in Leaptree Optimize:_x000D_ _x000D_ - Intuitive Scorecard Builder Designed for QA Managers_x000D_ - Customisable Scorecard Reports and Dashboards_x000D_ - Pro-active Feedback Options to Agents / Sales Execs_x000D_ - Custom Business Rules to filter Dataset_x000D_ - Dataset Sampling Engine